To download camera repair form
click picture below:
(You need adobe acrobat reader installed on your computer to be able to open this file)
If you have questions or need assitance on how to fill the camera repair form, please don't hesitate to contact us on:
Tel: (02) 9798 4609
Fax: (02) 9716 5118
Email: parracamrep@yahoo.com.au
NOTE: Send all faulty cameras only to our Ashfield Shop:
Parramatta Camera Repairs
369 Liverpool Road,
Ashfield NSW 2131
Australia
Procedure for sending equipment for repairs:
(Only if you are not able to visit one of our shops - due to distance, outside sydney metro or interstate)1. Fill out a repair form and make sure to keep a duplicate copy for yourself.
2. If you have any queries, please phone us before mailing anything.
3. Pack the equipment in a sturdy box with at least 5cm of padding. Include the repair form in the box.
4. Only send the faulty equipment. Please don't send unnecessary accessories.
5. Send by registered post.
6. Once we receive the faulty equipment, we will contact you with a repair quote and timeframe for completion of the repair.
7. If you decline the quote, the equipment will be returned to you at a cost of $15.00 for handling and freight.
8. Full payment is usually required before repairs are commenced.
9. Repair time is usually between 1 and 2 weeks, subject to parts availability.
10. Parramatta Camera Repairs reserve the right to re-quote if an initially unexpected fault becomes apparent during repair.